Kontakt Hotel Rhodania Zermatt

Hotel Rhodania, Viktoria Maria Schnidrig
Steinmattstrasse 71
3920 Zermatt
Switzerland
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Persons authorized to represent
Viktoria Maria Schnidrig

Company name : Hotel Rhodania, Viktoria Maria Schnidrig

Person responsible for data protection:
Viktoria Maria Schnidrig
+41 27 966 34 10
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General / Introduction
Based on Article 13 of the Swiss Federal Constitution and the data protection regulations of the federal government (Data Protection Act, DSG), every person has the right to protection of their privacy and protection against misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

In cooperation with our hosting providers, we strive to protect the databases as well as possible against unauthorized access, loss, misuse or falsification.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

By using this website, you agree to the collection, processing and use of data as described below. This website can generally be visited without registration. Data such as pages called up or names of files called up, date and time are stored on the server for statistical purposes, without these data being directly related to your person. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

processing of personal data
Personal data is any information relating to an identified or identifiable person. A data subject is a person about whom personal data is processed. The processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, transfer, procurement, deletion, storage, modification, destruction and use of personal data.

We process personal data in accordance with Swiss data protection law. If and to the extent that the EU GDPR is applicable, we also process personal data on the following legal basis in connection with Art. 6 (1) GDPR:
lit. a) Processing of personal data with the consent of the person concerned.
lit. b) Processing of personal data to fulfill a contract with the data subject and to carry out corresponding pre-contractual measures.
lit. c) Processing of personal data to fulfill a legal obligation to which we are subject under applicable EU law or under the applicable law of a country in which the GDPR is fully or partially applicable.
lit. d) Processing of personal data to protect the vital interests of the data subject or another natural person.
lit. f) Processing of personal data to protect our legitimate interests or those of third parties, provided that the fundamental freedoms and rights and interests of the data subject do not prevail. The legitimate interests include in particular our business interest in being able to provide our website, information security, enforcing our own legal claims and compliance with Swiss law.

We process personal data for the duration necessary for the respective purpose or purposes. In the case of longer-term storage obligations due to legal and other obligations to which we are subject, we restrict processing accordingly.

cookies
This site uses cookies. These are small text files that make it possible to store specific user-related information on the user's device while the user is using the website. In particular, cookies make it possible to determine the frequency of use and the number of users of the pages, to analyze behavioral patterns of page use, but also to make our offer more customer-friendly. Cookies remain stored beyond the end of a browser session and can be called up again when you visit the site again. If you do not want this, you should set your Internet browser so that it refuses to accept cookies.

A general objection to the use of cookies for online marketing purposes can be raised for a large number of services, in particular for tracking, via the US site http://www.aboutads.info/choices/ or the EU site http://www.aboutads.info/choices/ /www.youronlinechoices.com/ are explained. In addition, the storage of cookies can be achieved by deactivating them in the browser settings. Please note that in this case not all functions of this online offer can be used.

With SSL/TLS encryption
For security reasons and to protect the transmission of confidential content, such as inquiries that you send to us as the site operator, this website uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Server log files
The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of server request

This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to subsequently check this data if we become aware of specific indications of illegal use.

Third-party services
This website may use Google Maps to embed maps, Google Invisible reCAPTCHA to protect against bots and spam, and YouTube to embed videos.

These services of the American Google LLC use, among other things, cookies, whereby data is transmitted to Google in the USA, whereby we assume that no personal tracking takes place in this context simply through the use of our website.

Google has committed to ensuring adequate data protection in accordance with the US-European and US-Swiss Privacy Shield.

For more information, see Google's privacy policy.

Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.

Newsletter
If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter . Further data is not collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.
After you have given your consent to the storage of the data, the e-mail address and their use for sending the newsletter, you can revoke them at any time, for example via the "unsubscribe link" in the newsletter.

comment function
For the comment function on this website, in addition to your comment, information about the time the comment was created, your e-mail address and, if you are not posting anonymously, the user name you have chosen will be stored.

Storage of the IP address
Our comment function stores the IP addresses of the users who post comments. Since we do not check the comments on our site before they are activated, we need this data in order to be able to take action against the author in the event of legal violations such as insults or propaganda.

Subscribe to comments
As a user of the site, you can subscribe to comments after registration. You will receive a confirmation email to verify that you are the owner of the email address provided. You can unsubscribe from this function at any time via a link in the info e-mails.

Rights of the data subject
Right to confirmation
Every data subject has the right to request confirmation from the operator of the website as to whether personal data relating to them is being processed. If you wish to exercise this right of confirmation, you can contact the data protection officer at any time.

right of providing information
Every person affected by the processing of personal data has the right to receive information from the operator of this website at any time free of charge about the data stored about them and a copy of this information. In addition, information may be given about the following:
Purposes of the processing
Categories of the personal data processed
Recipients to whom the personal data has been or will be passed on
, if possible, the planned duration of the storage of the personal data or, if this is not possible, the Criteria for determining this duration
the existence of a right to correction or deletion of the personal data concerning you or to restriction of processing by the person responsible for processing or a right to object to such processing the existence of a right of appeal to a supervisory authority if the personal data was not collected from the
person
concerned be: All available information about the origin of the data.
In addition, the data subject has the right to be informed whether personal data has been transferred to a third country or to an international organization. If this is the case, the person concerned also has the right to receive information about the appropriate guarantees in connection with the transmission.
If you wish to make use of this right to information, you can contact our data protection officer at any time.

Right to rectification
Every person affected by the processing of personal data has the right to demand the immediate correction of incorrect personal data concerning them. In addition, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data - also by means of a supplementary declaration.
If you wish to exercise this right to rectification, you can contact our data protection officer at any time.

Right to erasure (right to be forgotten)
Any person affected by the processing of personal data has the right to request that the person responsible for processing this website delete the personal data concerning them immediately if one of the following reasons applies and the processing is no longer necessary: ​​The personal data
were collected or otherwise processed for purposes for which they are no longer required.
The data subject withdraws the consent on which the processing was based and there is no other legal basis for the processing
The data subject objects to the processing for reasons arising from their particular situation and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing in the case of direct advertising and associated profiling The
personal data were processed unlawfully.
The erasure of the personal data is necessary to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.
The personal data were collected in relation to information society services offered that directly are addressed to a child
If one of the above reasons applies and you would like to have personal data stored by the operator of this website deleted, you can contact our data protection officer at any time. The data protection officer of this website will ensure that the request for deletion is complied with immediately.

Right to restriction of processing
Any person affected by the processing of personal data has the right to request that the person responsible for processing this website restrict the processing if one of the following conditions is met:
The accuracy of the personal data is contested by the data subject for a period of time enabling the controller to verify the accuracy of the personal data.
The processing is unlawful, the data subject objects to the erasure of the personal data and instead demands that the use of the personal data be restricted
The person responsible for processing no longer needs the personal data for the purposes of the processing, but the person concerned needs them for the assertion, The person concerned has lodged an objection to the processing for reasons arising from his or her particular situation, and it It is not yet clear whether the legitimate interests of the person responsible outweigh those of the person concerned
. If one of the aforementioned conditions is met, you can contact our data protection officer at any time to request the restriction of the processing of personal data by the operator of this website. The data protection officer of this website will arrange for the restriction of processing.

Right to data portability
Every person affected by the processing of personal data has the right to receive the personal data concerning them in a structured, common and machine-readable format. In addition, the data subject has the right to have the personal data transmitted directly from one controller to another controller, provided this is technically feasible and provided that the rights and freedoms of other persons are not affected .
In order to assert the right to data transferability, you can contact the data protection officer appointed by the operator of this website at any time.
A right to object
Every person affected by the processing of personal data has the right to object at any time to the processing of personal data relating to them for reasons that arise from their particular situation.
The operator of this website will no longer process the personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert or exercise or defense of legal claims.
To exercise your right to object, you can contact the data protection officer of this website directly.
Right to withdraw consent under data protection law
Any person affected by the processing of personal data has the right to revoke consent given to the processing of personal data at any time.
If you wish to exercise your right to withdraw consent, you can contact our data protection officer at any time.

Objection to e-mail marketing
We hereby object to the use of contact data published as part of the imprint obligation for sending unsolicited advertising and information material. The site operators expressly reserve the right to take legal action in the event of unsolicited advertising being sent, such as spam e-mails.

Paid Services
For the provision of chargeable services, we request further data, such as payment data, in order to be able to carry out your order. We store this data in our systems until the statutory retention periods have expired.

Copyright
The copyright and all other rights to the content, images, photos or other files on the website belong exclusively to the operator of this website or the named rights holders. The written consent of the copyright holder must be obtained in advance for the reproduction of all files.
Anyone who commits a copyright infringement without the consent of the respective copyright owner can be liable to prosecution and may be able to assert claims for damages.

Disclaimer
All information on our website has been carefully checked. We make every effort to ensure that the information we provide is up-to-date, correct and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, so that we cannot assume any liability for the completeness, correctness and topicality of the information, including that of a journalistic and editorial nature. Liability claims relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are excluded as a matter of principle.
The publisher may change or delete texts at its own discretion and without prior notice and is under no obligation to update the content of this website. Use of this website or access to it is at the visitor's own risk. The publisher, its customers or partners are not responsible for any damages, such as direct, indirect, incidental or consequential damages, allegedly caused by visiting this website and accordingly accept no liability for such damages.
The publisher also assumes no responsibility or liability for the content and availability of third-party websites that can be reached via external links from this website. The operators of the linked pages are solely responsible for their content. The publisher therefore expressly distances himself from all third-party content that may be relevant under criminal or liability law or that offend common decency.

Audio and Video Conferencing
We use audio and video conferencing services to communicate with our users and others. In particular, we can use it to conduct audio and video conferences, virtual meetings and training courses such as webinars.

We only use services for which an appropriate level of data protection is guaranteed. In addition to this data protection declaration, the terms and conditions of the services used, such as terms of use or data protection declarations, also apply.

In particular, we use Zoom, a service of the American Zoom Video Communications Inc. Zoom also grants users in Switzerland the rights under the European General Data Protection Regulation (GDPR). Further information on the type, scope and purpose of data processing can be found in Zoom's data protection guidelines and on the "Legal provisions and data protection" page.

YouTube
Functions of the "YouTube" service are integrated on this website. "YouTube" is owned by Google Ireland Limited, a company incorporated and operating under the laws of Ireland and having its registered office at Gordon House, Barrow Street, Dublin 4, Ireland, which operates the Services in the European Economic Area and Switzerland.
Your legal agreement with "YouTube" consists of the terms found at the following link: https://www.youtube.com/static?gl=en&template=terms&hl=en. These Terms constitute a legally binding agreement between you and "YouTube" regarding your use of the Services. Google's privacy policy explains how "YouTube" treats and protects your personal information when you use the Service.


Plugins of the video portal Vimeo of Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA are integrated on this website. When you call up a page that offers one or more Vimeo video clips, a direct connection is established between your browser and a Vimeo server in the USA. Information about your visit and your IP address is stored there. By interacting with the Vimeo plugins (e.g. clicking the start button), this information is also transmitted to Vimeo and stored there. Vimeo's data protection declaration with more detailed information on the collection and use of your data by Vimeo can be found in Vimeo's data protection declaration.

If you have a Vimeo user account and do not want Vimeo to collect data about you via this website and link it to your member data stored on Vimeo, you must log out of Vimeo before visiting this website.

In addition, Vimeo calls up the Google Analytics Tracker via an iFrame in which the video is called up. This is Vimeo's own tracking, which we do not have access to. You can prevent tracking by Google Analytics by using the opt-out tools that Google offers for some internet browsers. You can also prevent Google from collecting the data generated by Google Analytics and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install:

https://tools.google.com/dlpage/gaoptout?hl=de

Data transfer to the USA
Our website includes tools from companies based in the USA. If these tools are active, your personal data may be transferred to the US servers of the respective companies. We would like to point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are obliged to release personal data to security authorities without you as the person concerned being able to take legal action against it. It can therefore not be ruled out that US authorities (e.g. secret services) will process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing operations.

changes
We may change this privacy policy at any time without notice. The current version published on our website applies. Insofar as the data protection declaration is part of an agreement with you, in the event of an update we will inform you of the change by e-mail or other suitable means.

Disclaimer
The author assumes no liability for the correctness, accuracy, timeliness, reliability and completeness of the information.
Liability claims against the author for material or immaterial damage resulting from access to, use or non-use of the published information, misuse of the connection or technical faults are excluded.

All offers are non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to temporarily or permanently discontinue publication.

Source : BrainBox Solutions

 

Your booking data is also processed as follows:

Your booking data (e.g. title, first name, last name, nationality, language, e-mail address, mobile telephone number, postal address, number of persons, arrival date, departure date, number of nights of stay and any visitor’s tax exemption) are forwarded to Bonfire AG and Zermatt Tourism (either by us or via our electronic booking system).

Your booking data is recorded in a central database by Bonfire AG and/or Zermatt Tourism. If accommodation providers take part in Zermatt Tourism e-mail marketing, the guest data is likewise stored with the third-party provider «Salesforce» and used as part of the business relationship between the accommodation provider and the guest.

Your booking data is processed exclusively in Switzerland and the EU.

Based on this, Zermatt Tourism settles the visitor's tax owed and collects the corresponding amount from the service partners.

Zermatt Tourism also reports information to the Federal Statistical Office.

Bonfire AG and Zermatt Tourism grant the police access to the database with booking data so that the police can access relevant booking data for missing persons, for example.

Zermatt Tourism uses the booking data to collect statistics (in particular regarding occupancy, length of stay, number of arrivals, etc.).

The legal basis for this data processing is the fulfilment of a legal obligation within the meaning of Art. 6 para. 1 (c) GDPR (billing and collection of visitor's tax/reporting to the Federal Statistical Office) and in the sense of Art. 6 para. 1 (f) GDPR (granting access to the police/collection of statistics).

Your booking data is only used for direct marketing purposes (e.g. newsletter distribution) if you have given us your consent for this.

More information on the processing of your data by Zermatt Tourism or Bonfire AG can be found in the Zermatt Tourism privacy policy:
https://www.zermatt.ch/en/Media/Zermatt-Tourism-privacy-policy.

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